WELCOME
Georgia Funeral Directors Association (GFDA) offers information for both funeral service professionals and the families they serve. We encourage high standards of excellence
and ethical practices and provide vital information to our members and the public.
GFDA strives to provide our members with the toolset to motivate, educate,
and ultimately elevate our beloved profession.
Scams Targeting Families and Funeral Homes
Financial scams continue to impact families during their time of grief and funeral homes serving their communities.
Those impacted by a scam should contact their local authorities to report the incident.
Recommendations for families: Discuss the funeral home's payment and billing policies with their staff during the arrangement meeting. Do not give any information to individuals contacting you for payments or refunds. Hang up and directly contact the funeral home staff, especially when asked for payment.
Recommendations for funeral home staff: Inform families you serve of the funeral home's policies and practices regarding payments/billing. Include a statement on your funeral home's website regarding your policies and warning of scams. Funeral home staff should be aware scams are also impacting funeral homes. Your staff should confirm any requests for services outside of the arrangements directly with the family they are serving.
Resources:
- Visit https://www.usa.gov/scams-and-fraud
- Report to the Federal Trade Commission online or by phone at 1-877-382-4357 (9:00 AM - 8:00 PM, ET)
- Report any scam that happened
online to the FBI