Consumer Complaints

Consumer Complaints


Funeral Establishments and funeral directors in Georgia are licensed by the Georgia Board of Funeral Service. 

The Georgia Board of Funeral Service administers the Funeral Service Law for the purpose of better protection of life and health, preventing the spread of contagious, communicable, and infectious diseases, and regulating the practice of embalming and funeral direction, and the care and disposition of dead human bodies.

The Board consists of 7 members appointed by the Governor, six of whom are licensed and practicing funeral directors and embalmers, with one member serving as a consumer representative who has no connection with the funeral service industry. The Board is authorized to prescribe a standard of proficiency as to the qualifications and fitness of embalmers and funeral directors, to revoke or suspend licenses for any violation of this law, to adopt rules and regulations and to set standards of sanitation to be observed in the embalming or cremation of dead human bodies.

To visit the Georgia Board of Funeral Service website where you can file an online complaint, click HERE

For additional information you may contact the call center at 844-753-7825. Staff will be available to provide guidance by email. 

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