Consumer Complaints


Funeral establishments & funeral directors in Georgia are licensed by the Georgia Board of Funeral Service. 

You may contact the Georgia Board of Funeral Service by one of the following methods: 

  • Phone: 404-424-9966 or 844-753-7825
  • Visit the Georgia Board of Funeral Service website: HERE

To file a complaint on a funeral establishment or individual funeral director, you may use one of the following methods. 
Please note: Georgia Funeral Directors Association (GFDA) cannot accept complaints as we are not the licensing/regulatory agency.  

  • HERE - Georgia Board of Funeral Service and choose the "Online Complaint" button 
  • HERE - Search for a Facility instead of a person.
  • HERE - Search and submit a complaint against a person. 
  • HERE - Submit a complaint against an unlicensed person or facility.


The Georgia State Board of Funeral Service administers the Funeral Service Law for the purpose of better protection of life and health, preventing the spread of contagious, communicable, and infectious diseases, and regulating the practice of embalming and funeral directing and the care and disposition of dead human bodies. 

For more information about the organization and duties of the board, please click on the Laws, Policies, and Rules tab on their home page


NOTICE OF RECEIVERSHIP FOR CEDAR RIDGE CEMETERY IN GRAY, GEORGIA:

The Securities and Charities Division of the Office of the Secretary of State (“Division”) working with the Georgia Attorney General and the Board of Cemeterians recently filed a Complaint in the Superior Court for Jones County regarding alleged violations of the Georgia Cemetery and Funeral Services Act of 2000 (“Act”) by Cedar Ridge Cemetery, Jerry C. Bridges, Sr. and additional parties.

On January 6, 2021, the Superior Court for Jones County issued an Order (2020-SU-CV-00389) appointing Examination Resources, LLC (“Examination Resources”) as the receiver over Cedar Ridge Cemetery.

As the appointed receiver, Examination Resources is responsible for the day-to-day operations of Cedar Ridge Cemetery, including coordinating funeral services at the property and collecting monies.

Examination Resources has established a new phone number for Cedar Ridge Cemetery: (404)-301-3340.

Any funeral home, funeral director, or member of the public seeking the assistance of Cedar Ridge Cemetery should contact the receiver, Examination Resources, at this number: (404)-301-3340.

If you have any questions, please contact us at (470) 312-2640 or cemeteries@sos.ga.gov.


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