Consumer Complaints

Georgia Funeral Directors Association (GFDA) provides this information as a service to our communities.
 GFDA is not a licensing or regulatory agency and cannot accept complaints.   

If you have a complaint against a funeral director or a funeral establishment about the way you are served, you should first, discuss the problem with the funeral director and/or management of the funeral establishment. If you feel you were not treated fairly, he/she should be given the opportunity to satisfy you. If this is not acceptable, you may contact the Georgia State Board of Funeral Service which administers the Funeral Service Law for the purpose of better protection of life and health, preventing the spread of contagious, communicable, and infectious diseases, and regulating the practice of embalming and funeral directing and the care and disposition of dead human bodies. 


Visit their website - HERE

Online form to contact the Georgia Board of Funeral Service Office - HERE 

Contact the Call Center - 404-424-9966 or 844-753-7825

Submit a complaint - HERE 

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