April 20 & 21, 2021 9:00 AM - 11:00 AM
Ethics for Funeral Service Professionals
Join Thomas B. Holland II PhD., CPC, Vice President with Atlantic Coast Life Insurance Company on April 20. During this session Mr. Holland will discuss good ethics and behaviors for Funeral Service professionals. Participants will review good problem solving and ethical practices; definitions related to a code of ethics and ethical definitions; and areas of focus for problem solving.
Bouncing Back After COVID-19:
Strategies to Heal & Thrive
The coronavirus pandemic has created significant disruption to funeral services. Funeral professionals now have an opportunity to reflect and rebuild their business and their personal lives. On April 21, Dr. Troyer will review specific strategies to heal from the challenges of the pandemic and emerge stronger and better prepared for future challenges. Topics will include dealing with the lingering emotional stress, adopting time-saving strategies and tools, and creating processes that will better equip you to withstand future crises.
Each webinar will be held from 9:00 AM - 11:00 AM (EST).
These are live events only. No recordings will be available.
To register complete the form and return it to the GFDA office.
GFDA accepts online payments.
Payment instructions are included on the form.
Pre-registration is required and will close Friday, April 16 at 5 PM.
Participation details are sent to registrants prior to the webinar.
Continuing Education Hours have been submitted for approval
to the GA, AL, NC, SC & TN Funeral Service Boards.
About our Presenters
Thomas B. Holland II PhD., CPC
Vice President National Accounts
Atlantic Coast Life
Tom Holland has been helping counselors for over 20 years in the insurance and Preneed industry. He has held positions as Agent, Account Executive, Sales Manager, District Manager, Regional Training Director, and Regional Sales Director, Director of Conservation and Training Director-Field Development, Director Development and National Accounts, Vice President Sales/Marketing and currently Vice President National Accounts.
Tom has his CPC (Certified Pre-Planning Consultant) designation through the National Foundation Funeral Service and National Funeral Directors Association and is a member of the NFDA development board. He has held Life and Health Insurance License in the following states: Kentucky, Ohio, Indiana, Missouri and Illinois. His teaching experience includes a Life Underwriters Training Course Moderator. Tom has been approved as an instructor for numerous continuing education classes in many states and all Canadian Provinces. He holds his DTM designation through Toastmasters International, his Certificate in Management through the American Management Association. He has taught and instructed classes in insurance sales, management development, pre license certification, ethics and marketing and sales development. Tom holds a Master’s and Ph.D. Degrees in marketing
Tom spent five years with the Federal Bureau of Investigation before moving into the insurance business. He is married 44 years to his wife Gayle and they have a daughter, Ashley Lynette, Grandson Logan and Granddaughter Lillian. Tom enjoys bass fishing and classic automobiles and is active in the Christian Church.
Jason Troyer, PhD.
Dr. Jason Troyer is a grief expert, author, former psychology professor, and therapist. He helps funeral homes & cemeteries connect with their communities through his $2/day Facebook content and community grief program. He also provides community presentations, professional workshops, and trainings. He also works at Smith Funeral & Cremation Service and Grandview Cemetery in Maryville, TN. Dr. Troyer can be reached at DrJasonTroyer@gmail.com and www.JasonTroyer.com.