The Board strongly encourages licensees to continue to support one another, be mindful of potential exposure, use best practices to prevent infection and help slow the spread of COVID-19, and adhere to the terms of the Governor's Executive Orders to ensure the health, safety and welfare of both licensees and the general public. Click HERE to see Governor Kemp's most recent Executive Orders relating to COVID-19 and the Public Health State of Emergency.
Click HERE for up to date information and guidance from the Centers for Disease Control and Prevention, including information for Funeral Home Workers, which can be found HERE, and Funeral Guidance for Individuals and Families, which can be found HERE.
Click HERE for up to date information and guidance from the Federal Emergency Management Agency (FEMA) on the COVID-19 Funeral Assistance Program.
To report issues of noncompliance with any of the executive orders you should call the state's hotline at 844-442-2681. The hotline can be used for asking about symptoms related to COVID-19, finding out if someone should get tested, reporting possible scams related to COVID-19, and alerting the state about non-compliant businesses.
Impact on National Board Testing
Pearson VUE resumed full testing on May 1, 2020, though there is limited test center capacity for scheduling to enforce social distancing. For the most up-to-date ICFSEB COVID-19 information click HERE, and for updates from Pearson VUE click HERE.
PSI test centers began reopening on May 1, 2020. Test sites are reopened where city, county, and state jurisdictions will allow, however, as the safety of candidates and PSI’s employees remain a top priority, sites will only be open for scheduling at 50% of their capacity in order to enforce social distancing procedures. PSI has also enacted a number of new policies surrounding enhanced sanitation procedures, allowable personal protective equipment for candidates, and flexible rescheduling. PSI is now mandating that ALL candidates wear face masks at all times while in the test center. If a candidate fails to bring and wear a face mask during the examination, they will be requested to leave the test site. An outline of the steps being taken to ensure candidate and employee safety can be found HERE. It is important to note that due to the backlog of candidates and testing centers operating at reduced capacity, scheduling availability may not be immediate. Situations are arising where candidates need to be rescheduled to ensure procedures are adhered to. When a cancellation must happen, PSI will begin rescheduling candidate appointments by most recently scheduled, prioritizing candidates that have held their appointments the longest. Please check your email and voicemails routinely to review any pertinent exam appointment communication from PSI and avoid unnecessary travel. For questions, PSI can be best reached at 855-744-0314.
Board Office Operations Update
Due to the continued pandemic, most Professional Licensing Boards Division staff are teleworking. However, the PLB lobby is open to visitors to drop documents off or leave messages during regular business hours. Constituents are encouraged to utilize web resources for online transactions and to answer frequently asked questions. For additional information, contact the call center at 404-424-9966.